Terms and Conditions

Last updated: 21 September 2026

These terms apply when you use this website or order from Humelié. By placing an order you agree to them. Humelié is a business based in Sydney, New South Wales, Australia.

What we sell

We sell personalised digital lullaby keepsakes and optional extra style versions. Descriptions and pricing on the website are part of your order. Product images show example designs.

Free preview

You can hear a free 45-second preview before you order. Popular names play instantly. For other names we email you the preview within 24 hours. Requesting a preview does not oblige you to buy.

Prices, payment and tax

All prices are in Australian dollars (AUD). Humelié is not currently registered for GST, so no GST is added to prices. Payment is taken at checkout by our payment provider. We do not see or store your card details.

Delivery

Your order is delivered by email within 24 hours. See our Delivery Policy.

Refunds

See our Refund Policy. Nothing in these terms limits your rights under the Australian Consumer Law.

How the music is made

Our lullabies are created using AI music generation tools. The lullaby is a gift or personal item, not a medical product. We do not claim it will help a baby sleep or have any health effect.

What you give us

When you order you give us the baby's name, a gift message and, for the star map, a birth date, city and optionally a birth time. You confirm you are entitled to give us this information and that it is accurate. We use it only to make and deliver your order and to contact you about it. See our Privacy Policy.

Your licence to use your keepsake

Once you have paid, you may keep, play and share your keepsake with family and friends for personal, non-commercial use, and print the card for your own use. You may not sell it, use it in a business or advertising, or publish it on a music streaming service without our written permission. The song and design remain ours (or our licensors'), and you receive the personal-use licence described here.

Marketing messages

We only send marketing emails or texts if you tick the box to opt in. You can unsubscribe at any time using the link in a message or by contacting us. Order and delivery messages are not marketing.

Our liability

To the extent the law allows, our liability for a problem with your order is limited to fixing it, resupplying it or refunding the price you paid. This does not limit any right you have under the Australian Consumer Law that cannot be excluded.

Changes

We may update these terms. The version on this page when you order applies to your order.

Governing law

These terms are governed by the laws of New South Wales, Australia.

Contact us

Use the contact page.